Understanding Malware: How It Works, Attack, And Infect A Computer

Malware is derived from two words “malicious” and “software” combined together into a single word. This often masks itself into other forms whereas it could look and sound legit and convincing to attract you to voluntarily accept to infiltrate a computer system. Since the 1970s, malware has been a threat to many individuals and organizations […]
Understanding WiFi6 And Its Role

The Internet is known as the most powerful creation in the 20th century. This creation is something we thoroughly enjoy and benefit from in this generation (the 21st century). Through the years, the internet is continuously evolving and progressing, in turn making many things possible. One of the best breakthroughs in the evolution of the […]
So What’s The Deal With IPv6?

In 1998 the Internet Engineering Task Force recognized that a critical component of the Internet was likely to run out one day. At the time the number of IP addresses available was approximately 4.3 billion different addresses which was thought to be plenty. Today though with the Internet of Things and people owning multiple devices […]
Is Cable A Dying Industry?

There was a time when there were only a handful of channels available on television. In this time of yore people did other things to pass the time like read a book, work, have a hobby or go outside. Those times have changed and one of the primary causes of this is facing serious challenges […]
Could The Robocall Nightmare Be Ending?

A national nightmare may be ending and no it is not what you think, sorry. No instead it is something that all Americans should feel good about: The robocall flood that has annoyed so many may be coming to an end and the people responsible may finally be held to account (or at least put […]
What happened to the toolbar?

A staple of nearly every web browser even up until a few years ago was the toolbar. It seemed like every company had their own toolbar. Microsoft had one, Google had one, Comcast had one and so on and so on. They were everywhere but in just a few short years it seems like they […]
Do you provide WiFi to your neighbors unknowingly??

Do you provide WiFi for local devices?? This story here discusses an excellent item that many do not consider, take a read to see if it is relevant to the device in your home. Even better would be to buy your own modem and save the $$ on device lease fees. You can get a […]
Is it worth it to cut the cord?

The price of cable TV is not cheap. Believe me I know, I used to work for Comcast. The worst part is that it seems like there is never anything good on too. The response from many lately has been to cut the cord, that is to cancel their cable TV service. Is this right […]
Net Neutrality and the brave new world

Just in case you have been living under a rock or some remote location in the world one of the cores principles of Internet usage here in the United States has been repealed. On December 14 the FCC voted to repeal net neutrality regulations enacted under the Obama Administration in 2015 with a 3-2 vote […]
Why does Comcast (Xfinity) get a bad reputation?

Working for Comcast, we heard many of the frustrations that customers had. Many were avoidable issues or issues that could have been solved quickly with the proper know-how. But there were so many problems taking shape and it put a strain on both the customers and the phone agents and that is where most of […]
Tales from Tech Support: The IT Pro

With Halloween coming next week and everyone needing a good fright, we bring you Tales from Tech Support. I spent five years working over the phone tech support, most of it with Comcast in Baltimore. Oh, the stories I can tell… At Comcast when a customer called stating that their internet was out I always […]